- Is Velto GDPR compliant?
- There is no such thing as a GDPR certificate, so treat any app claiming one with suspicion. What we can tell you is specific: the controller is established in Berlin, the privacy policy documents a legal basis for each processing activity, the full set of data subject rights is available by emailing info@veltoglp.com, and transfers outside the EEA rely on adequacy decisions or standard contractual clauses.
- Can Velto staff read my medication or symptom entries?
- No. Those records are stored on your device and, if you enable sync, in your own iCloud account through Apple CloudKit. They are not sent to a Velto server. This is also why we cannot delete them on your behalf.
- Does my data leave the European Union?
- Your health records do not leave your device unless you enable iCloud sync, which is governed by your Apple account. Some analytics, subscription and email data is processed by US-based providers including Apple, RevenueCat, Meta, Vercel, Twilio SendGrid and Intuit Mailchimp, under adequacy decisions or standard contractual clauses.
- Do you sell my health data?
- No. We do not sell personal health information, and we do not share it with third parties for their own health-based advertising. The analytics we do collect is not intended to contain health-record content at all.
- What happens to my data if I delete the app?
- Records stored locally are removed with the app and its data. Anything you synced through iCloud remains subject to your iCloud settings and Apple's retention practices, so delete it there as well if you want it gone.
- Do I need to give an email address to use Velto?
- No. You only give us an email address if you contact support or subscribe to the newsletter, both of which are optional and separate from tracking.
Velto is currently an iPhone app. This page describes the iOS app and veltoglp.com, and reflects the privacy policy last updated 19 July 2026.